Product design
Mobile
UX research
UX research
Routine Management for Caregivers & Wellness Seekers
The Wellness Team app concept aims to motivate care recipients to build healthier habits by supporting their sense of autonomy, achievement, and connection while supporting caregiver needs for clear communication and daily activity management. I developed this concept inspired by my experience as a caregiver and after conducting ethnographic research and shadowing an informal caregiver.
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Improving Caretap EVV's Home Healthcare Provider Experience
Caretap is a service developed by SRS Web Solutions that allows professional home health care providers (e.g., Personal Care Assistants) to log their working hours and activities securely to receive payment through an insurance provider. To optimize conversion and retention rates, I took a service design approach to uncover key opportunities for improvement along the entire user journey of Caretap services, including in-person and digital touchpoints.
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Service design
Mobile
UX research
UX research
Business strategy
Product design
Mobile & desktop
B2B SaaS
UX research
Omni-channel Inventory Management for Micro Businesses Owners
Liventory is a B2B E-commerce SaaS concept I developed aimed at helping micro-business owners track their inventory and finances of physical goods across in-person and online sales channels.
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Product design
Mobile
UX research
UX research
Routine Management for Caregivers & Wellness Seekers
The Wellness Team app concept aims to motivate care recipients to build healthier habits by supporting their sense of autonomy, achievement, and connection while supporting caregiver needs for clear communication and daily activity management. I developed this concept inspired by my experience as a caregiver and after conducting ethnographic research and shadowing an informal caregiver.
See case study
Service design
Mobile
UX research
UX research
Improving Caretap EVV's Home Healthcare Provider Experience
The Wellness Team app concept aims to motivate care recipients to build healthier habits by supporting their sense of autonomy, achievement, and connection while supporting caregiver needs for clear communication and daily activity management. I developed this concept inspired by my experience as a caregiver and after conducting ethnographic research and shadowing an informal caregiver.
See case study
Product design
Mobile & desktop
B2B SaaS
UX research
Omni-channel Inventory Management for Micro Businesses Owners
The Wellness Team app concept aims to motivate care recipients to build healthier habits by supporting their sense of autonomy, achievement, and connection while supporting caregiver needs for clear communication and daily activity management. I developed this concept inspired by my experience as a caregiver and after conducting ethnographic research and shadowing an informal caregiver.
Open in Confluence
Say hello!
Product design
Mobile
UX research
UX research
Routine Management for Caregivers & Wellness Seekers
The Wellness Team app concept aims to motivate care recipients to build healthier habits by supporting their sense of autonomy, achievement, and connection while supporting caregiver needs for clear communication and daily activity management. I developed this concept inspired by my experience as a caregiver and after conducting ethnographic research and shadowing an informal caregiver.
See case study
Service design
Mobile
UX research
UX research
Improving Caretap EVV's Home Healthcare Provider Experience
The Wellness Team app concept aims to motivate care recipients to build healthier habits by supporting their sense of autonomy, achievement, and connection while supporting caregiver needs for clear communication and daily activity management. I developed this concept inspired by my experience as a caregiver and after conducting ethnographic research and shadowing an informal caregiver.
See case study
Product design
Mobile
UX research
UX research
Routine Management for Caregivers & Wellness Seekers
The Wellness Team app concept aims to motivate care recipients to build healthier habits by supporting their sense of autonomy, achievement, and connection while supporting caregiver needs for clear communication and daily activity management. I developed this concept inspired by my experience as a caregiver and after conducting ethnographic research and shadowing an informal caregiver.
See case study